Q: How much should I tip the captain?
The maritime service industry depends on gratuity similar to the restaurant service industry. Standard gratuity is 15%-20%. Our instructors/captains work very hard to provide our students with the best possible experience. If you feel you’ve had an excellent experience, be sure that’s reflected in the tip.
Q: Is smoking or vaping permitted?
We are a smoke free and vape free school. Smoking is only allowed in designated areas within the marina or facility your class is being conducted.
Q: Do you provide any food or beverages?
Food & beverages are not typically included with the class. However, we may provide light snacks and water during land-based classes like ASA 105. You are welcome to bring whatever food & non-alcoholic beverages you would like. We do suggest a reusable water bottle as water refills will be provided during your class.
Q: What is your cancellation policy?
See our cancellation policy from the drop down above.
Q: What are your office hours?
Monday through Friday from 9:00AM to 5:00PM and Saturday from 10:00am to 4:00pm. Though we may contact you outside of these hours as our school conducts classes 7 days a week. Alternatively, and after hours, you can reach us at email@example.com
Q: Where can I talk to someone in person about sailing classes?
The best way to speak to us live is to call us at 419.376.3430.
Q: What is your policy regarding COVID-19 and vaccinations?
Please review our policy on our website here.
Q: Can I bring my children to class with me so they can ride on the boat?
Unfortunately, we cannot allow this as we typically have mixed classes with other adults in a single class. If your children are 13 or older contact us about a private class to include only your family. Please note that classes result in a certification and testing is required to achieve the certification. Restrictions may apply.
Q: What about bad weather for classes?
We sail rain or shine for classes. Most of our classes are in the protected waters of Sandusky Bay. Please dress for the weather on the days of class. Our captain’s will monitor the weather and can adjust the time on the water with classroom time based on weather conditions. Captains hold the ultimate decision when to sail based on inclement weather. As you know weather can change quickly on Lake Erie.
Q: What do I wear for class?
Depending on the time of year your class is scheduled, we recommend dressing in layers. This allows the ability to add and remove layers depending on the conditions. We also recommend rain gear should the weather look to be rainy during your class. It would also be advisable to bring an extra set of clothes – just in case. As the Boy Scouts say, “Be Prepared”.